Severn Vale Home Care

Companionship-led home care can include a range of tasks to help make your or a member of your families everyday life better.

Tasks might include: providing personal care, assisting with medication, preparing meals, and completing other household chores. It can even extend to supporting complex care needs.
Some clients may need assistance to continue doing the things they love. We can arrange for our clients to visit loved ones, go to a garden centre, shop, or even continue their holiday. Our home care service covers Worcester, Malvern, and surrounding areas.

You don't have to compromise on anything you enjoy doing. Our service exists to help you enjoy life while also providing the support you need to be as safe as possible.

The term 'home care' is much more about the services given to an individual. There are times when we all need a little extra help. Perhaps you need assistance with grocery shopping or simply want someone to boost your mobility and confidence. Severn Vale provides companionship-based care to ensure you can live safely.

Severn Vale can care for older people as well as younger adults. Our team of professional carers has experience with a range of conditions.

We can assist you with everything from 30-minute visiting calls to 24/7 home care, whether short-term or long-term.

No matter what life has thrown at you, you have always found a way through. One step at a time.

If you're considering home care, we know you still want to enjoy life. You still want to keep in touch and maintain as much independence as possible.

The problem is that this is often a sudden and unexpected change, which can be uncomfortable. We believe you don't need to face this challenge on your own. We understand that any change in life and family can feel stressful, painful, and full of uncertainties.

You need a home care provider who listens to you and treats you like an individual. We can support you through this difficult time.

Here is how it works:

1) Let's chat. Contact us, and our friendly team will listen to your unique situation.
2) Home visit: We will get to know you, talk about your unique plan, and discuss costs together.
3) Working together: We will work with you for as long as needed. We aim to maintain your family's independence for as long as possible.

You don't need to feel stressed and overwhelmed. Call us, so we can listen and start helping you find a solution that is right for your family. We want to help you find a 'new normal' for you and your family right now.

Winning the GHP Social Care Award in 2024 demonstrates our unwavering commitment to providing exceptional care. This prestigious recognition highlights our dedication to delivering high-quality, dependable home care services and ensuring the well-being of our clients. Being named the “Most Supportive Personal and Complex Care Specialists” underscores our specialist care services and our ability to cater to a wide range of needs, from basic support to more complex care requirements.

This award is a testament to the hard work and dedication of our professionals, who go above and beyond to make a positive impact on the lives of those they serve. It reaffirms that our efforts in providing personalised and compassionate care do not go unnoticed.

Whether it's providing home care in Worcester or supporting clients in other areas, our team is committed to maintaining the highest standards.

Winning this award also motivates us to continue striving for excellence in all aspects of our service. We are proud to be recognised for our specialist care services, and we remain committed to maintaining the highest standards in the care industry.

To learn more about our journey and other awards we have received, visit our blog here. For detailed information about our specialist care services, please visit this page.

We provide visiting care in Worcester, Malvern & surrounding areas and Live-in Care in Worcestershire, Herefordshire, Gloucestershire, Warwickshire & Oxfordshire.

Our commitment to high-quality, dependable home care ensures that clients receive the support they need, whether through visiting or live-in services.

Calls for Visiting Care can take place between 7am and 10pm everyday. Live in Care is 24/7 and your Care Professional will require a daily break of 2 hours. There are various options to enable this that will be discussed at the care assessment.

They will help with all personal care needs, washing, dressing, assistance to access toilet facilities, meal preparation, basic housekeeping, administering medication, social trips / appointments and looking after pets. Our Care Professionals are interesting and engaging and also offer great company!

If you are receiving Visiting Care we will introduce your primary Care Professional who will provide the majority of your care. We will also introduce you to a small team of Care Professionals who will provide your Care when your primary care is on holiday or is unavailable.

For Live in Care you will have one main Care Professional. We will arrange cover when your main Carer goes on holiday.

Following an initial conversation we can usually accommodate a care assessment in 24 hours. Following this we will discuss and agree a start date.

Our office team are in constant communication with your Care Professionals both prior to your care beginning and throughout your care. Both our management team and family members can access all care logs completed by our Care Professionals that is accessed by the Severn Vale App. We also conduct regular quality reviews. Our friendly office team can be contacted 7 days a week between 7am and 10pm should you wish to speak to us about any aspect of your care.

If you have any concerns whatsoever you should contact a member of the Severn Vale office team and we will help to resolve any issues.

Following the Care Assessment if you would like to go ahead, we will go through and leave a copy of our terms and conditions for you to read. To begin Care we need a signed copy of the Ts & Cs. You will also need to complete a Direct Debit form. We will send invoices fortnightly in arrears and these amounts are collected usually a week later by Direct Debit. For Live in Care we also take a returnable deposit equivalent to 2 weeks of care.