Severn Vale Home Care
Worcester, Malvern, and Surrounding AreasEnsuring Safety and Happiness at Home.
Not having the right support in place can be frustrating and worrying for everyone. We pride ourselves in listening to you, to understand your needs & preferences.
We take time to understand your individual situation so we can tailor your care from 30
minute calls to 24/7 Live-In Care
Knowing your Care Professionals are all highly trained & rewarded as part of our local, family owned company.
In an award-winning service for specialist and complex care needs who work hard to
support the local community.
(and lots of furry pets)
We understand how it feels to struggle on your own. Some people struggle for years.
Having visited many people at home in the local community, we know how hard some situations can be. The number of incredible people affected by life changing health conditions amazes us.
A team with over 35 years of combined experience oversees our home care service.
We are proud of our care professionals for winning the “Most Supportive Personal and Complex Care Specialists” category in the GHP Social Care Awards.
We take pride in finding the perfect solution for each client, helping them live happier and safer lives at home. Our local community appreciates our value, as shown by the many 5- star reviews from clients and their families.
Choose Severn Vale for dependable home care and experience the difference our dedicated team can make. For exceptional home care in Worcester, Malvern & surrounding areas, trust our award-winning team to support you and your loved ones.
With visits starting from 30 minutes, Severn Vale Home Care has a full range of range of visiting care options, that are built around your unique needs and wishes.
Live- in care enables you to stay in your own home receiving all the care that you need from a highly trained and carefully matched Care Professional 24/7.
We can help you with regular short visits or provide 24/7 live-in care with a full-time carer. Our care packages are flexible meaning that we can offer care and support for short or long term care.
Some health care needs are slightly more complex. If you have suffered a stroke, or have received a Cancer Diogosis, or conditions such as Dementia, we have trained home care specialists who are able to help.
Severn Vale Home Care is a local, family owned, independent care company. The company aims to serve and invest in the local community.
Severn Vale Home Care is a local, family owned, independent care company. The company aims to serve and invest in the local community.
Severn Vale Home Care is a local, family owned, independent care company. The company aims to serve and invest in the local community.
You don't need to feel stressed and overwhelmed. You don't have to be alone. Call us, so we can listen and start to help you find a solution which is right for you & your family. We want to help you find a 'new normal' for you and your family, right now.
At Severn Vale, we understand your desire to ensure the safety and happiness of your loved ones at home. As we age or face health changes, reliable support becomes essential for maintaining the best quality of life. However, sudden changes can catch us off guard, leaving us unsure about how to arrange the best possible, dependable home care.
You can rely on us to ensure you're not alone in facing this situation. We're here to provide the support and assistance you need.
That's why a team member from our friendly management is available to assist you from 7 a.m. to 10 p.m. When you call us, you will be speaking to one of our friendly management team members. We will want to understand your unique situation. We will promptly arrange for an in-home assessment. We typically arrange the at-home assessment within 24 hours of receiving your call.
We know that your circumstances are incredibly personal and unique to you.
At Severn Vale we start by listening to you to understand your unique situation. This allows us to customise your package to perfectly match your individual needs.
We retain the most capable and dedicated care professionals. This is achieved through recruitment, training, and friendly management. This ensures that you can experience complete peace of mind through a dependable home care service.
Whether you need short-term, long-term care, or somewhere in between, there are a variety of home care services available, ranging from daily or weekly care visits to the focused support of a live-in care professional and 24/7 care.
Our services are there to help you or a family member live more comfortably and safely. We will customise your plan to meet your specific needs. It does not matter if your needs are simple or complex. As your needs change, your plan will also adapt.
Call today and start feeling empowered by putting a support plan in place. Start relaxing and continue with confidence
Companionship-led home care can include a range of tasks to help make your or a member of your families everyday life better.
Tasks might include: providing personal care, assisting with medication, preparing meals, and completing other household chores. It can even extend to supporting complex care needs.
Some clients may need assistance to continue doing the things they love. We can arrange for our clients to visit loved ones, go to a garden centre, shop, or even continue their holiday. Our home care service covers Worcester, Malvern, and surrounding areas.
You don't have to compromise on anything you enjoy doing. Our service exists to help you enjoy life while also providing the support you need to be as safe as possible.
The term 'home care' is much more about the services given to an individual. There are times when we all need a little extra help. Perhaps you need assistance with grocery shopping or simply want someone to boost your mobility and confidence. Severn Vale provides companionship-based care to ensure you can live safely.
Severn Vale can care for older people as well as younger adults. Our team of professional carers has experience with a range of conditions.
We can assist you with everything from 30-minute visiting calls to 24/7 home care, whether short-term or long-term.
No matter what life has thrown at you, you have always found a way through. One step at a time.
If you're considering home care, we know you still want to enjoy life. You still want to keep in touch and maintain as much independence as possible.
The problem is that this is often a sudden and unexpected change, which can be uncomfortable. We believe you don't need to face this challenge on your own. We understand that any change in life and family can feel stressful, painful, and full of uncertainties.
You need a home care provider who listens to you and treats you like an individual. We can support you through this difficult time.
Here is how it works:
1) Let's chat. Contact us, and our friendly team will listen to your unique situation.
2) Home visit: We will get to know you, talk about your unique plan, and discuss costs together.
3) Working together: We will work with you for as long as needed. We aim to maintain your family's independence for as long as possible.
You don't need to feel stressed and overwhelmed. Call us, so we can listen and start helping you find a solution that is right for your family. We want to help you find a 'new normal' for you and your family right now.
Winning the GHP Social Care Award in 2024 demonstrates our unwavering commitment to providing exceptional care. This prestigious recognition highlights our dedication to delivering high-quality, dependable home care services and ensuring the well-being of our clients. Being named the “Most Supportive Personal and Complex Care Specialists” underscores our specialist care services and our ability to cater to a wide range of needs, from basic support to more complex care requirements.
This award is a testament to the hard work and dedication of our professionals, who go above and beyond to make a positive impact on the lives of those they serve. It reaffirms that our efforts in providing personalised and compassionate care do not go unnoticed.
Whether it's providing home care in Worcester or supporting clients in other areas, our team is committed to maintaining the highest standards.
Winning this award also motivates us to continue striving for excellence in all aspects of our service. We are proud to be recognised for our specialist care services, and we remain committed to maintaining the highest standards in the care industry.
To learn more about our journey and other awards we have received, visit our blog here. For detailed information about our specialist care services, please visit this page.
We provide visiting care in Worcester, Malvern & surrounding areas and Live-in Care in Worcestershire, Herefordshire, Gloucestershire, Warwickshire & Oxfordshire.
Our commitment to high-quality, dependable home care ensures that clients receive the support they need, whether through visiting or live-in services.
Calls for Visiting Care can take place between 7am and 10pm everyday. Live in Care is 24/7 and your Care Professional will require a daily break of 2 hours. There are various options to enable this that will be discussed at the care assessment.
They will help with all personal care needs, washing, dressing, assistance to access toilet facilities, meal preparation, basic housekeeping, administering medication, social trips / appointments and looking after pets. Our Care Professionals are interesting and engaging and also offer great company!
If you are receiving Visiting Care we will introduce your primary Care Professional who will provide the majority of your care. We will also introduce you to a small team of Care Professionals who will provide your Care when your primary care is on holiday or is unavailable.
For Live in Care you will have one main Care Professional. We will arrange cover when your main Carer goes on holiday.
Following an initial conversation we can usually accommodate a care assessment in 24 hours. Following this we will discuss and agree a start date.
Our office team are in constant communication with your Care Professionals both prior to your care beginning and throughout your care. Both our management team and family members can access all care logs completed by our Care Professionals that is accessed by the Severn Vale App. We also conduct regular quality reviews. Our friendly office team can be contacted 7 days a week between 7am and 10pm should you wish to speak to us about any aspect of your care.
If you have any concerns whatsoever you should contact a member of the Severn Vale office team and we will help to resolve any issues.
Following the Care Assessment if you would like to go ahead, we will go through and leave a copy of our terms and conditions for you to read. To begin Care we need a signed copy of the Ts & Cs. You will also need to complete a Direct Debit form. We will send invoices fortnightly in arrears and these amounts are collected usually a week later by Direct Debit. For Live in Care we also take a returnable deposit equivalent to 2 weeks of care.
Severn Vale is not just about business – we also are passionate about creating a rich tapestry of culture and community. Our team is a diverse group of people, each member bringing their own unique interests and talents to the table; whether it's playing music, writing, horse riding, acting or advocating for causes close to their hearts.
With a shared love for culture and community, we're not content with just managing operations – we are also dedicated to spreading positivity and support wherever we can. That's why we're committed to sharing uplifting cultural news, celebrating local achievements, and providing a supportive information on important care-related topics. Join us in building a stronger, more connected community together.
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