Severn Vale Home Care

Your Award Winning, Local Home Care Company
Welcome To

Severn Vale Home Care

Worcester l Malvern & Surrounding Areas

Ensuring Safety and Happiness at Home.

Award Logo
Our Clients No Longer Have To Struggle

Not having the right support in place can be frustrating and worrying for everyone. We pride ourselves in listening to you, to understand your needs & preferences. We really do care about care.

Unique To You


We take time to understand your individual situation so we can tailor your care from 30 minute calls to 24/7 Live-In Care

Feel Secure


Knowing your Care Professionals are all highly trained & rewarded as part of our local, family owned care service.

Manage Your Budget


For new clients we offer you an introductory 20% off your unique care package, enabling you to experience our personalised approach to care
(Ts & Cs apply).

About Us
Local, Award Winning Care, with Personality

(and lots of furry pets)

We understand how it feels to struggle on your own, in some cases for years.

Having visited many people at home in the local community, we know how hard some situations can be. The number of incredible people affected by life-changing health conditions amazes us.

A team with over 35 years of combined experience oversees our home care service.

We are proud of our Care Professionals for winning the “Most Supportive Personal & Complex Care Specialists” category in the GHP Social Care Awards.

We take pride in finding the perfect care solution for each client, helping them live happier and safer lives at home. Our local community appreciates our value, as shown by the many 5-star reviews from clients and their families.

trustedcare
homecare Assosication
living wage
West Midlands Care Association
HWC Member Logo
Award Logo
Tailored Care for Your Unique Needs
We help people in the local community to stay & happy at home, when health issues arise and trusted high quality support is needed. 
Why Choose Us
Award Winning Home Care
LOCAL - PERSONAL - INDEPENDENT

Severn Vale Home Care is a local, family owned, independent care company. The company aims to serve and invest in the local community. 

INTRODUCTORY OFFER

Severn Vale Home Care is a local, family owned, independent care company. The company aims to serve and invest in the local community. 

FROM 30 MINUTE CALLS

Severn Vale Home Care is a local, family owned, independent care company. The company aims to serve and invest in the local community. 

Award Winning

Severn Vale Home Care is a local, family owned, independent care company. The company aims to serve and invest in the local community. 

3 Easy Steps
We can support you through this difficult time.

You don't need to feel stressed and overwhelmed. You don't have to be alone. Call us, so we can listen and start to help you find a solution which is right for you & your family. We want to help you find a 'new normal' for you and your family, right now.

Serving Our Local Community
What Our Clients Say
Download Your Brochure
To find out more about our award-winning care services, download our brochure.
visiting care brochure
Download Your Brochure
To find out more about our award-winning care services, download our brochure.
live in care brochure

Malvern Home Care

Severn Vale Home Care serves Malvern and surrounding areas with many of our Care Professionals living in the Malvern area. As well as providing quality home care in Malvern we support and contribute to the Malvern Community. Making a positive contribution to the locality we serve, is something that is at the heart of our  independent home care company.

We look after clients in Malvern and surrounding towns and villages such as Bromyard, Ledbury, Upton-Upon-Severn, Colwall, Newland and Leigh Sinton.

Worcester Home Care

Do you or a loved one need home care in Worcester? Severn Vale home care is a bespoke care agency based in Worcester who provides high quality, dependable home care.

As well as Worcester we care for clients in surrounding villages such as Kempsey, Powick, Callow End, Hallow, Fernhill Heath and towns such as Droitwich and Pershore

Home Care Questions & Answers
Watch Questions & Answers Video
Play Video

At Severn Vale Home Care, we understand your desire to ensure the safety and happiness of your loved ones at home. As we age or face health changes, reliable support becomes essential for maintaining the best quality of life. However, sudden changes can catch us off guard, leaving us unsure about how to arrange the best possible care.

You can rely on us to ensure you're not alone in facing this situation. We're here to provide the support and assistance you need.

That's why a team member from our friendly management is available to assist you from 7am to 10pm. Upon contacting us, we'll promptly arrange an in-home assessment, typically within 24 hours of your call.

We know that your circumstance, is incredibly personal and unique to you.

That's why at Severn Vale, we begin by listening to you to understand your unique situation. This enables us to customise your care to match your individual needs perfectly.

We retain the most capable and dedicated care professionals. We achieve this through our recruitment, training, and friendly management. Allowing you to have complete peace of mind.

Many home care services are available. From daily or weekly care visits, right through to the focused support of a live-in carer and 24/7 care. Whether you requirements are short term, long term or anywhere in between.

Our home care service is there to help you or a family member live more comfortably and safely. We will tailor your care plan to fit your needs. It does not matter if your needs are simple or complex. Your care plan will also adapt as your needs change.

Call today and start feeling empowered through putting a support plan in place. Start relaxing and continue with confidence.

Your resilience in facing life's challenges inspires us. We understand your desire to maintain independence and continue enjoying life, even in the face of health changes. Our caring team is here to support you every step of the way, ensuring you feel reassured and accompanied.

Home care encompasses a range of services tailored to your needs, from personal care to companionship-led assistance. Severn Vale Home Care dedicates itself to helping you live safely and comfortably at home.

Our services cater to your individual needs, from brief care calls to around-the-clock support. We are here to assist you in maintaining your independence and enjoying life to the fullest.
Winning the GHP Social Care Award in 2024 shows our commitment to exceptional care. This recognition reaffirms our commitment to delivering quality care and ensuring the well-being of our clients.
We provide Visiting Care in Worcester, Malvern & surrounding areas and Live-in Care in Worcestershire, Herefordshire, Gloucestershire, Warwickshire & Oxfordshire.

Care calls for Visiting Care can take place between 7am and 10pm everyday.
Live in Care is 24/7 and your Care Professional will require a daily break of 2 hours. There
are various options to enable this that will be discussed at the care assessment.

They will help with all personal care needs, washing, dressing, assistance to access toilet
facilities, meal preparation, basic housekeeping, administering medication, social trips /
appointments and looking after pets. Our Care Professionals are interesting and engaging
and also offer great company!

If you are receiving Visiting Care we will introduce your primary Care Professional who will
provide the majority of your care. We will also introduce you to a small team of Care
Professionals who will provide your Care when your primary care is on holiday or is
unavailable.
For Live in Care you will have one main Care Professional. We will arrange cover when your
main Carer goes on holiday.

Following an initial conversation we can usually accommodate a care assessment in 24 hours.
Following this we will discuss and agree a start date.

Our office team are in constant communication with your Care Professionals both prior to
your care beginning and throughout your care. Both our management team and family
members can access all care logs completed by our Care Professionals that is accessed by the
Severn Vale App. We also conduct regular quality reviews. Our friendly office team can be
contacted 7 days a week between 7am and 10pm should you wish to speak to us about any
aspect of your care.

If you have any concerns whatsoever you should contact a member of the Severn Vale office
team and we will help to resolve any issues.

Following the Care Assessment if you would like to go ahead, we will go through and leave a
copy of our terms and conditions for you to read. To begin Care we need a signed copy of the
Ts & Cs. You will also need to complete a Direct Debit form. We will send invoices
fortnightly in arrears and these amounts are collected usually a week later by Direct Debit.
For Live in Care we also take a returnable deposit equivalent to 2 weeks of care.

local community news & views

At Severn Vale we like to give our community good news, cultural insights and animal updates.  We want to help you feel good, with the interesting little things that happen in life. 


Embracing Comfort: Local Independent Shops in Malvern and Worcester

Embracing Comfort: Local Independent Shops in Malvern and Worcester

In moments of uncertainty and challenge, seeking solace becomes essential for our mental well-being. Luckily, within our local communities of…

Compassionate Support: Local Charities in Malvern and Worcester

Compassionate Support: Local Charities in Malvern and Worcester

In times of illness and uncertainty, the support provided by local charities can make a world of difference to individuals…

How to Support a Loved One Receiving Palliative Care

How to Support a Loved One Receiving Palliative Care

by Richard Fletcher, Severn Vale Care Professional and Community Ambassador Greetings to our Worcester and Malvern community, We often find…

Understanding Palliative Care: Providing Comfort and Support

Understanding Palliative Care: Providing Comfort and Support

When a loved one faces a serious illness, the focus often shifts from finding a cure to ensuring comfort and…

Tell us more about you

Severn Vale Home Care
Providing Home Care Across Worcester, Malvern & Hereford
EMAIL
care@severnvalehomecare.co.uk
ADDRESS
Suite New Venture House, Park Boulevard Worcester WR2 4AY
Contact Our Friendly Care Team

Call us on 01905 950 409 | 01684 211 033 or complete the form below, and we will contact you to understand your needs further and arrange an assessment at home.

We do not accept job applications via this form. Please visit our Join Our Team Page.

Scroll to Top