Visiting Care
Severn Vale's range of dedicated approach to visiting care is tailored around the unique needs and preferences of each of our clients.
With care calls starting from 30 minutes, Severn Vale Home Care has a full range of range of visiting care services, that are built around your unique needs and wishes.Â
Elderly Care
Elderly home care provides personalised support, enhancing seniors' independence and dignity in their familiar surroundings while ensuring safety, companionship, and tailored assistance with daily tasks and medical needs.
Personal Care
Everyone values their privacy and dignity. Let us help you to feel and look at our best.
Respite Care
We know if you are caring for others that you will need to rest yourself. We can help you take a well deserved break.
Companionship
Our Care Professionals are intelligent and engaging and are naturally great company for our clients.
Domestic Assistance
We can help you with all aspects of household management. Let us take the strain.
Medication Assistance
Our highly trained Care Professionals can assist with medication giving everyone peace of mind.
Urgent Care
Urgent care is vital for immediate assistance during unforeseen circumstances like sudden illness. We provides swift support, ensuring safety and comfort for individuals in critical moments, fostering peace of mind for both clients and their families.
Why Choose Us
Award Winning Home CareYou don't need to feel stressed and overwhelmed. You don't have to be alone. Call us, so we can listen and start to help you find a solution which is right for you & your family. We want to help you find a 'new normal' for you and your family, right now.
Serving Our Local Community
What Our Clients SayHome Care Questions & Answers
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Care calls for Visiting Care can take place between 7am and 10pm everyday.
Live in Care is 24/7 and your Care Professional will require a daily break of 2 hours. There
are various options to enable this that will be discussed at the care assessment.
They will help with all personal care needs, washing, dressing, assistance to access toilet
facilities, meal preparation, basic housekeeping, administering medication, social trips /
appointments and looking after pets. Our Care Professionals are interesting and engaging
and also offer great company!
If you are receiving Visiting Care we will introduce your primary Care Professional who will
provide the majority of your care. We will also introduce you to a small team of Care
Professionals who will provide your Care when your primary care is on holiday or is
unavailable.
For Live in Care you will have one main Care Professional. We will arrange cover when your
main Carer goes on holiday.
Following an initial conversation we can usually accommodate a care assessment in 24 hours.
Following this we will discuss and agree a start date.
Our office team are in constant communication with your Care Professionals both prior to
your care beginning and throughout your care. Both our management team and family
members can access all care logs completed by our Care Professionals that is accessed by the
Severn Vale App. We also conduct regular quality reviews. Our friendly office team can be
contacted 7 days a week between 7am and 10pm should you wish to speak to us about any
aspect of your care.
If you have any concerns whatsoever you should contact a member of the Severn Vale office
team and we will help to resolve any issues.
Following the Care Assessment if you would like to go ahead, we will go through and leave a
copy of our terms and conditions for you to read. To begin Care we need a signed copy of the
Ts & Cs. You will also need to complete a Direct Debit form. We will send invoices
fortnightly in arrears and these amounts are collected usually a week later by Direct Debit.
For Live in Care we also take a returnable deposit equivalent to 2 weeks of care.
Tell us more about you
Call us on 01905 950 409 | 01684 211 033 or complete the form below, and we will contact you to understand your needs further and arrange an assessment at home.
We do not accept job applications via this form. Please visit our Join Our Team Page.