Visiting Care

Visiting care is for adults who need extra support at home in order to live independently.

There are a wide variety of people who could benefit from the service, however, these are a few categories of the types of clients we see on a daily basis in the worcester, malvern and surrounding areas:

• Older people (over 65): Please age at different rates and health problems can happen at any age. However, as we age it's more likely that we will need help with a range of daily tasks. Tasks can include dressing, cooking, or personal care.
  
  
• People with Disabilities: Individuals with physical or learning disabilities may require assistance with certain activities, such as going out to an event or enjoying the community and area we live in.
  
  
• Those Recovering from Illness or Surgery: People of adult age, who need short-term support during the recovery period after a hospital stay or surgery as it takes time to be able to do the ‘normal’ everyday tasks.
  
  
• Individuals with Long-Term Health Conditions: Those managing long term conditions may benefit from regular check-ins and/or assistance with medication or daily routines.
  
  
• Family Caregivers: Families who need respite care or additional support to help look after a loved one at home.

Have you ever wondered why a CQC rating is important? Home care companies who have a CQC rating will often be very proud of it but not all care companies have one.

At Severn Vale Home Care we are also proud of our CQC rating as we know that the CQC has very high standards. So, when you see a CQC rating, you know that there are strict regulations in place to ensure that you can trust the quality of care that you receive. Here are 5 benefits for you, choosing a company that has a Good CQC rating:

• High Standards: CQC-regulated care services must meet strict quality and safety standards, ensuring you receive excellent care.
  
  
• Regular Checks: The Care Quality Commission (CQC) carries out regular checks to ensure services maintain high standards, giving you confidence in their ongoing quality.
  
  
• Clear Reports: CQC provides detailed reports, helping you make informed choices based on reliable, independent reviews.
  
  
• Legal Compliance: CQC-regulated services follow strict legal guidelines, offering extra protection and safeguarding your rights.
  
  
• Reliable Care: Choosing a CQC-regulated provider means you can trust that your care is delivered by a dependable, accountable organisation.

As every person and situation is different, there are a number of factors to take into consideration.

The first thing to do is to understand your loved ones current circumstance and the challenges they currently face.

If you start to notice that someone is starting to struggle with being able to do the weekly shopping, incurring problems such as falling over or finding the shopping bags too heavy, or collecting much needed medication becomes a challenge, then visiting care could be just the support they need to enable them to retain an independent lifestyle.

You might also find that your loved one has a lot of time on their hands and would benefit from additional companionship in between visits from family and friends.

On the more serious end, some people who are suffering from serious illnesses, could really benefit from safety checks or more intense levels of care.

Visiting care is such a flexible option that it can cater to a full range of situations.

Yes, visiting care services are available for individuals with disabilities.

These services are tailored to meet the unique needs of each person, providing support with daily tasks, personal care, and mobility assistance.

Visiting care can help individuals with physical, cognitive, or developmental disabilities maintain their independence while receiving the help they need in the comfort of their own home. The care plan is personalised, ensuring that the specific challenges and preferences of the individual are addressed. This flexible support system allows people with disabilities to live more comfortably and with greater autonomy.

Care calls for Visiting Care can take place between 7am and 10pm everyday.

Live in Care is 24/7 and your Care Professional will require a daily break of 2 hours. There are various options to enable this that will be discussed at the care assessment.

They will help with all personal care needs, washing, dressing, assistance to access toilet facilities, meal preparation, basic housekeeping, administering medication, social trips / appointments and looking after pets. Our Care Professionals are interesting and engaging and also offer great company!

If you are receiving Visiting Care we will introduce your primary Care Professional who will provide the majority of your care. We will also introduce you to a small team of Care Professionals who will provide your Care when your primary care is on holiday or is unavailable.

For Live in Care you will have one main Care Professional. We will arrange cover when your main Carer goes on holiday.

Following an initial conversation we can usually accommodate a care assessment in 24 hours. Following this we will discuss and agree a start date.

Our office team are in constant communication with your Care Professionals both prior to your care beginning and throughout your care. Both our management team and family members can access all care logs completed by our Care Professionals that is accessed by the Severn Vale App. We also conduct regular quality reviews. Our friendly office team can be contacted 7 days a week between 7am and 10pm should you wish to speak to us about any aspect of your care.

If you have any concerns whatsoever you should contact a member of the Severn Vale office team and we will help to resolve any issues.

Following the Care Assessment if you would like to go ahead, we will go through and leave a copy of our terms and conditions for you to read. To begin Care we need a signed copy of the Ts & Cs. You will also need to complete a Direct Debit form. We will send invoices fortnightly in arrears and these amounts are collected usually a week later by Direct Debit.

For Live in Care we also take a returnable deposit equivalent to 2 weeks of care.